FAQ: Sakura Hive Ita Fashion
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What comes with each piece?

The purse comes with a matching colored insert, a chain strap, and a detachable handle.

The backpack comes with a matching colored insert, backpack straps, and a detachable handle.

The clutch comes with a matching insert and a wrist strap.

Last updated: February 08, 2021 11:45

Can I see a better picture of Purse and Backpack interior

Unfortunately, I had a tragic loss of all of my artwork files (not JUST artwork for this Kickstarter) shortly before the Kickstarter, this means it is hard for me to make new/change the current graphics. I will be working on making a graphic to show the interior layout better, but please have patience. It will take me quite a while.

The best I can do now is say that there are two large padded pockets behind the ita window. On the back wall there are 2 more padded pockets, one zippered pocket, two Nintendo Switch sized pockets, and two pencil pockets.

I have also made a highlights reel on twitch of all the parts where we showed the interior of the purse and Backpack. You can go to this link to see the video: https://www.twitch.tv/videos/906616700

Last updated: February 08, 2021 16:16

Why are you charging shipping after the Kickstarter funding process?

Because Kickstarter charges fees on the shipping cost, and thy wont allow us to mark the shipping per weight. This method is most accurate and fair, as well as the cheapest option for your shipping.

Last updated: February 08, 2021 16:17

Can I get a refund?

In most cases we do not provide refunds, but please contact me if you have any problems with your pledge. UK pledges will be refunded if the new VAT prevents us from fulfilling the pledge.

Last updated: March 01, 2021 13:54

How do I do the Add-ons?

I have a nice explanation at the bottom of Update #2 that shows with screenshots how to add things on to your pledge. Screenshots for phone and Computer!

Last updated: March 01, 2021 13:57

How do you know what add-ons I want or what color bags I want?

At the end of the Kickstarter you will be sent and email with your Backerkit survey. during this process you can pick your add-ons, and your bags. You will also have the opportunity to add more items to your pledge from my store.

Last updated: March 01, 2021 13:50

Will there be any other colors made?

We do not have any plans to make any more colorways at this time

Last updated: March 01, 2021 13:57

Will there be a yellow clutch?

We do not have any plans to make any more colorways at this time

Last updated: March 01, 2021 13:54

What materials are bags?

The purse and backpack are mostly Canvas with a PU Leather Ita window. They also have a water resistant lining.

The clutch is mostly PU leather with Canvas accents

Last updated: March 01, 2021 13:54

What is the length of the Backpack straps?

We are still working that out but the longest length will be somewhere between 32-26 inches.

Last updated: March 01, 2021 13:54

Can I get the pins even if they don't get unlocked as freebies?

Absolutely, just add them on to your pledg using the prices found in the add-on section

Last updated: March 01, 2021 13:54

Will there be a Backpack, & Clutch Bundle?

No, the bundles we have now are the only bundles we plan to do.

Last updated: March 01, 2021 13:54

Where can I get the letterboard that fits in the backpack window?

I got it on Amazon https://amzn.to/3aKkx6f It fits almost perfectly!!

Last updated: March 01, 2021 13:54

Where can I get the compatible binder insert for the clutch zippers pocket?

You can get the compatible binder insert for the clutch zipper pocket here: https://shopluxewallet.com/products/standard-3-4-a6-binder-insert

I am also consider getting the binder insert made by my manufacturer as an add-on for the clutch!

you can see a video of me explaining it here: https://www.twitch.tv/videos/905617610

Last updated: March 01, 2021 13:54

What size laptop fits in the backpack?

The backpack can fit up to a 14” laptop!

Last updated: March 01, 2021 13:54

Can I mix and match inserts?

Your piece will come with a matching insert, but we encourage you to add on the insert color of your choice to your pledge using the add-on section.

Last updated: March 01, 2021 13:56

I am not in the United States, why am I being charged Customs?

For International orders (outside of USA) you can be charged Customs and Import taxes. These are set by the country you live in; I have no control over them and will not receive them. Buyers are responsible for any customs and import taxes that may apply. I’m also not responsible for delays due to customs.

Last updated: March 01, 2021 14:50

My Package was returned to sender. What now?

If a Package is returned to Mei Bee Art for any reason I will hold the package up to 30 days after receipt. We will happily resend the package provided you pay the reshipping fees. If you refuse we will consider your pledge a donation. There are no refunds.

Last updated: March 01, 2021 14:50

I did not fill out my Backerkit survey in time. What now?

I send out multiple updates saying when the Backerkit surveys close, as well as several emails sent to you directly from Backerkit. If the survey is not filled out in time, we will consider your pledge a donation. This will not come on suddenly, but please keep an eye on your emails, as well as the Kickstarter updates!

Last updated: March 01, 2021 14:54

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

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