Luxurious Ita Fashion. Purse, Clutch, and Backpack designed to allow your unique style to shine through!
After a very bad depression spiral, that slowed down my shipping efforts, I am now firmly on new medicine. We are expecting the orders to be all out by the end of this month.
Hey everyone!
Just a short update here regarding the shipping labels! We have printed the labels for every single order, which means that each of you has received an email stating that your label has been created. If you didn’t receive such an email, please contact us.
The label being printed DOES NOT mean the item has shipped. In order to tell if your item has shipped, you’ll need to check the tracking number in your email. Please do not email us asking if your item has been shipped, we would have to check your tracking number in the same manner as you.
We’ve been getting emails asking about this so we just wanted to clarify. Again, getting an confirmation email that the label was created does not mean that your item has shipped.
Hope we’ve cleared up any confusion!
Up until now it has felt like every obstacle (while tiresome and frustrating) has been able to be overcome. Now we officially have hit our wall. Our manufacturer is saying the only way they will remake the clutches is if we pay full-price for them again. We can not afford to do this. We are heartbroken that we have to make this update. Each of you donated to this Kickstarter with the intention of receiving a perfect product, and we had every intention of fulfilling that for you. While these clutches are not perfect, we hope you understand the situation we are in and the choice we had to make.
We’ve taken inventory of the clutches and have found most of them of them have the pocket issues we mentioned in the last update. We’re left with no choice but to ship these as-is. We know this is not the outcome you wanted but we did everything we could. C-grades are still functional for the most part. Out of 14 pockets, 1-3 of them have the varying pocket depth. We have no way of telling what type of pocket variance you could receive with your bag.
Here are our plans:
1. We’re not going to distinguish between A, B or C grades in our pledge fulfillment. It will be entirely random what you receive in terms of quality, as that’s the only way to ensure fairness.
2. We do not have pink inserts as the manufacturers did not give them to us so backers who requested pink inserts or got a pink clutch will be given gradient Sakura Hive inserts in their stead.
We know this is incredibly hard for all of you to feel like you pledged to Mei Bee Art and we let you down. I promise you, no one feels worse about this than us. We almost shut down the business several times because of this stress and heartache. However, your satisfaction is our top priority so we’re going to fill your pledges the absolute best way we can. If we could afford to have the clutches all remade to A grade quality, we would.
Please know that Mei Bee Art is doing its very best to remedy this situation and stay tuned for additional updates as we begin packing pledges.
Today I will be responding to everyone who changed their address, confirming I recieved the address change. If you need your address changed, and do not receive a message from me by tomorrow PLEASE send me a Kickstarter message. (NOT an Instagram DM). To give time for everyone to confirm their address I will hold off on shipping until the 25th. If your address is not corrected by 2/23 then I am not responsible for the package being sent to the wrong address.
The clutches arrived on Monday and we've been quality-checking them with haste. However, we've encountered two new issues.
1. We do not have all the inserts for the clutches. Four colors were ordered and only 1.5 of them arrived. This means that many of your orders will be affected by this, because we can't send them out without the inserts as that prevents the functionality of them.
2. Additionally, we've encountered a new class of bag quality during this round of product checking. Some of you may know this, but I'll give you a brief remainder if you don't know the quality definitions. A-grade bags are near perfect, they may have minor scratches or loose threads, but nothing that distracts from the aesthetic of the bags nor the functionality. B-grade bags have slightly more obvious cosmetic flaws, things that can be noticed easier than A-grade flaws, such as bigger scratches on the metal backing. B-grades are sold at a discount to make up for these differences. However, in this batch of clutches we discovered C-grades. These are bags with actual functionality issues. In this batch, it is mostly card pocket flaws. Some pockets are still sewn shut, others are too shallow or too deep. Here are some photo examples of the inconstancies in the pockets.
Notice how one card is much taller than the other due to the inconstancies. Notice also how the bottom-most pocket is popping out as well. This has been an additional issue we've been struggling with. We've yet to decide if the C-grades will be sold at an even bigger discount or if they're too functionality-impacted. Either way, there will delays because we need time to replace the ones that are absolutely unsellable, and ensure you each get A-grades.
3. My manufacturer will be shut down for roughly the next two to four weeks due to a holiday being celebrated and therefore, while my rep is in communication with me, we can't have these issues resolved until they are back from their holiday.
Again, we're sorry for the delays in sending these Kickstarters out. I know this has been rough for all of us and I wish I could come to you with better news.
Big news!!! The clutches are arriving on Monday the 9th according to the tracking.
As explained in the last update, I am low on funds for shipping, and I will be using Ohayoucon to gain that shipping money. Because the clutches are arriving on Monday I will be quality checking immediately and I will be bringing B-grade clutches and bags to sell at Ohayoucon so that I have the highest chance of earning enough money to ship immediately post con! If you are going to Ohayoucon please let me know so I can bring your pledge with me.
CHECK YOUR ADDRESS!!! If I do not hear from you by Monday the 23rd will assume your address is still the same since we finalized surverys. I will not be responsible for the reshipping cost if the package returns to me dueto wrong address.